Privacy Policy

Welcome to Kahaaneeya Lab. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kahaaneeyalab.com or make a purchase from us.

By using our website, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party gateways)
  • Customization details (such as names, preferences, etc.)

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Device type
  • Referring website
  • Pages visited and browsing behavior (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and important information
  • Send promotional updates (only if you opt in)
  • Improve our website, products, and services
  • Analyze user behavior and website performance
  • Comply with legal obligations

👉 We do not sell, rent, or trade your personal data under any circumstances.

3. Cookies & Analytics

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Understand how users interact with our website
  • Analyze traffic and improve performance\
  • We may use tools like analytics platforms to understand usage patterns.
  • You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

4. Payment Security

  • We do not store your credit/debit card or payment information.
  • All transactions are processed through secure third-party payment gateways such as Razorpay,
  • Stripe, PayPal, or similar providers, depending on your selection at checkout.
  • These platforms comply with industry security standards to ensure your data is protected.

5. Data Sharing

We may share limited information with trusted third parties only when necessary for:

  • Payment processing
  • Shipping and delivery
  • Website hosting and maintenance
  • Analytics and performance tracking
  • All partners are required to maintain strict data protection standards and use your data only for the intended purpose.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or updates to your data
  • Request deletion of your personal information (subject to legal obligations)
  • Opt out of marketing communications at any time
  • To exercise these rights, you may contact us at support.kahaaneeyalab@gmail.com

7. Children’s Privacy

  • Our website is not intended for individuals under the age of 13.
  • We do not knowingly collect personal information from children.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Comply with legal and regulatory requirements

9. Third-Party Links

  • Our website may contain links to third-party websites or platforms.
  • We are not responsible for the privacy practices or content of those external sites. 

10. Changes to This Policy

  • We may update this Privacy Policy from time to time.
  • Any changes will be posted on this page along with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:

Kahaaneeya Lab

Email: support.kahaaneeyalab@gmail.com